Each and every piece of Esty Grossman jewelry is made by hand with the greatest care and unique know-how. When jewelry is well maintained, it will continue to be beautiful for many generations. However, air pollutants, dust, perspiration, salt water as well as numerous every-day items can cause it to tarnish over time.
In order to avoid costly repairs or replacement, check your jewelry when you go to wear it. If you notice a problem such as a worn link or faulty clasp, take the piece in for repair in order to minimize the damage.
For information on return conditions, see the section entitled Shipping and Returns
How to clean your Esty jewelry
Cleaning Silver Jewelry
Sterling silver tarnishes in the presence of common items that contain sulfur, such as leather, rubber, chlorine, as well as perfume, hair spray, tanning oils and household cleaning products. As these substances cannot always be avoided, we recommend that you periodically wipe your Esty Grossman sterling silver jewelry with the white side of a polishing cloth. Regular wear can also help prevent tarnishing—we recommend that you enjoy your Esty Grossman jewelry and wear it every day.
When not wearing it, store your silver jewelry in a cool, dark and dry place in the pouch you received when you purchased it.
From time to time you can use a jewelry-cleaning solution.
For a more thorough cleaning, we recommend that you have your jewelry cleaned by a professional jeweler who can restore your pieces to a like-new condition.
Cleaning Gold Jewelry
To clean your gold jewelry, dilute a little dish soap in a small bowl of hot water and soak each piece for 3 to 5 minutes. Clean your pieces delicately using a clean cotton cloth or a soft-bristled tooth brush. Rinse each item under warm running water and tap dry onto a soft, lint-free cloth.
Make sure each piece is dry before putting it on again.
Esty advises against the use of domestic ultrasonic or steam cleaners as well as such household chemicals as bleach or ammonia for cleaning your jewelry.